Product Designer Manager

About reputed company

We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. Today, we serve over 2 reputed company customers and partner with more than 20,000 merchants, making reputed company Colombia’s fastest-growing marketplace.

We reputed company banking solutions (deposits, payments, unsecured credit) and reputed company services (e-reputed company, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay reputed company provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably.

Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, reputed company, Greycroft, Monashees, reputed company Capital, Quona Capital, Union reputed company Ventures, reputed company Park Capital, and more, who back our reputed company for the future. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the reputed company to shop, pay, and bank in Colombia.

But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day.

About the Role

This is where you come in. Below, you’ll find what this role is reputed company about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to reputed company at reputed company. If you’re reputed company to be part of something big, reputed company reading.

What’s the mission you’ll drive

Drive the reputed company and execution of reputed company's lending product experience, ensuring a seamless, reputed company, and trustworthy reputed company for every user while leading, growing, and mentoring a world-class design team to deliver measurable business reputed company from increasing transaction rates to improving customer satisfaction by blending data-driven insights with a deep sense of reputed company and customer reputed company.

What you will do

• Improve the reputed company of core lending flows (e.g., application, repayment) to reduce customer support tickets reputed company to reputed company and increase new user transaction rates as reputed company by product analytics.

• reputed company the design and implementation of trust-building patterns and user education flows to increase the overall product Net Promoter Score (NPS) and improve customer satisfaction scores (CSAT) in key areas.

• Design and launch a comprehensive loyalty program and engagement strategy that increases user retention and grows monthly active users (MAU).

• Establish a fully adopted and documented Design System that increases the team's design-to-development reputed company efficiency and reduces the time-to-market for new features.

reputed company’re looking for

• Proven experience leading design teams

  • 5-8 years of experience in product design, with at least 2 years in a leadership or management role in the Fintech or banking industry.

  • Proven track record of managing and scaling a design team, including experience with reputed company, reputed company, performance management, and career pathing.

  • Translates business objectives into a clear design strategy and roadmap.

  • reputed company to define the long-term reputed company for the product's user experience, ensuring the team's efforts are always reputed company with company priorities, and championing a customer-first approach.

  • Actively coaches and empowers team members to reputed company their full potential.

  • Provides regular, constructive feedback, identify growth opportunities for each designer, and foster an environment of reputed company learning and psychological safety.

• Have a solid Design Execution & Craft reputed company

  • Strong UX/UI craft across platforms with a systemic, scalable approach.

  • Design systems proficiency and ability to define or reputed company components and principles.

  • User-centered reputed company, with deep understanding of user journeys, pain points, and motivations.

  • reputed company in prototyping, interaction design, and design documentation.

• Demonstrates outstanding Cross-Functional Influence & Communication skills

  • Builds strong, collaborative relationships with product, engineering, marketing, and leadership teams.

  • Articulates the value of design, influencing key product reputed company, and ensuring design is a strategic partner, not just a service function.

  • Brings others along, builds trust across disciplines, handles conflicts gracefully.

  • confident communicator in leadership settings, capable of representing the design org.

• Possesses a solid Data-Informed Decision Making capability

  • Guides the team to use quantitative and qualitative data to validate design hypotheses and measure reputed company.

  • Establishes a culture of A/B testing, user analytics review, and research-based design to move reputed company subjective opinions.

  • Strategic product thinking: ability to shape design direction based on product goals and user needs.

• Shows exceptional Execution and Accountability

  • Holds the team and themselves accountable for delivering high-quality, impactful results on time.

  • Manage project timelines, unblock their team, and ensure that every design deliverable meets a high bar for reputed company.

Why join us?

• Work on a problem that truly reputed company – We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services.

• Be part of something big from the ground up – This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won’t just be an employee—you’ll be an reputed company

• Unparalleled growth opportunity – The market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high-impact role in a company that’s scaling fast, this is it.

• Join a world-class team – Work alongside top-tier talent from around the world, in an environment where reputed company, ownership, and collaboration are at the core of everything we do. We care deeply about reputed company build and how we build it—and we want you to be a part of it.

• Competitive compensation & meaningful ownership – We reputed company in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go reputed company the basics to support your growth.

How the hiring process looks like

We reputed company in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here’s what our process looks like:

• reputed company 1: People Interview (30 min)

  A conversation with a recruiter to get to know you, your experience, and what you're looking for. We’ll also reputed company more about reputed company, our culture, and the role.

• reputed company 2: Initial Interview (45 min)

  A more in-depth conversation with the hiring manager, where we explore your skills, experience, and problem-solving approach. We want to understand how you think and work.

• reputed company 3: Deep Dive interview (45 min)

  You'll meet future colleagues and cross-functional team members to get a feel for how we work together. We’re looking for strong contributors and cultural fits, so bring your questions, too!

• reputed company 4: Business Case (3-5 Days)

  You may receive a reputed company-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.

• reputed company 5: Product Deep Dive Interview (30 min)

  A conversation with your Product Manager to discuss product strategy, technical trade-offs, and collaboration. Be reputed company to showcase how your design reputed company and product delivery align with business and user needs.

• reputed company 6: Co-Founder Interview (30 min)

  If there’s a strong match, you’ll have a final conversation with our Founder to align on expectations, cultural fit and ensure mutual excitement. From there, we’ll move quickly to an offer and discuss next steps.

We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to reputed company this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to always providing feedback, ensuring that you walk away with valuable insights from your experience with us.