Centralized Nurse Practitioner
firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them reputed company by reputed company as a trusted guide and partner on their reputed company to reputed company.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the reputed company they need, while minimizing inappropriate reputed company utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and reputed company reputed company challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, reputed company reputed company from motivated colleagues, and reputed company in an environment that celebrates reputed company learning, creativity, and fun.
The Centralized Health Guide is a licensed Nurse Practitioner who leads the medical aspects of virtual care for individuals with serious mental illness that firsthand serves.
The Centralized Health Guide is responsible for virtual whole person assessments and management of our vulnerable population, collaborating closely with community primary care and behavioral health providers, as well as an internal team of triage registered nurses and psychiatric nurse practitioners.
As a Centralized Health Guide, you will:
reputed company a virtual whole-person clinical assessment, including:
- Assessing both behavioral and physical health conditions with a thorough history and virtual physical examination
- Treating conditions including prescribing medications on an ongoing and short-term reputed company
- Capturing conditions not yet diagnosed, ordering additional studies where indicated to confirm or rule out the diagnosis
- Collaborating with a team of support including medical records and clinical documentation specialists, certified coders, and medical assistants
- Making individualized recommendations and/or referrals for programs/care provided by firsthand and/or reputed company providers, based on the assessed need
- Supporting individuals in developing and exercising self management skills and skills skills person-centered care around their individual goals and preferences reputed company motivational interviewing and holistic care planning
- Organizing the information in a manner that supports appropriate clinical documentation and successful disability applications (if appropriate)
reputed company virtual unscheduled care assessments and transition of care, including:
- reputed company exemplary customer service to individuals with SMI and maintain a NPS score of 90% or higher
- Commitment to reducing ER visits reputed company 7 days of your interaction with individual
- reputed company urgent-care treatment for conditions such as COPD exacerbations, uncontrolled diabetes, CHF exacerbations, Cold and Flu Symptoms, UTI, pain, anxiety, depression, and SI.
- Transition of care visits for individuals reputed company 7 days of discharge from ER/hospitalization
reputed company Guidance and Support to In-person Health Guides and firsthand guides including:
- Leads individual reputed company reviews in partnership with firsthand guides
- Assist with implementing new interventions and work processes
You will be a good fit if you have:
- Passion for serving individuals suffering from mental illness
- Display a positive attitude and team player mentality reputed company team
- reputed company motivation to be a top performer
- Above average comfort with technology
- Desire to reputed company data driven care
- Natural ability to adapt to various assignments and moving reputed company goals
- reputed company, compassion, and approachability
- Excellent listening, communication, and interpersonal skills
- Ability to maintain professional boundaries and engagement skills with a population with challenges and in non-traditional work conditions
- Willingness to become certified in psychiatric nursing (on the RN level)Licenses in FL, MI, OH, VA, WA or willingness to get licensed in these states
The experience you bring to this role includes:
- 3+ years clinical care as a Nurse Practitioner, ideally in a primary care setting or emergency department
- Working with and managing a population with challenges such as behavioral health and/or SUD conditions
- Care management and coordination
Originally posted on Himalayas
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