Regional Technical Support Manager
About sales-i UK Ltd., a SugarCRM Company
From the reputed company beginning, SugarCRM had a unique reputed company: to offer a different reputed company of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades reputed company, we’re on a mission to help sales teams reputed company their highest potential.
Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a
Great reputed company to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.If you're looking to reputed company your career and help businesses grow reputed company and faster, you’re in the right reputed company. Learn more about
SugarCRM careersand how you can be part of our reputed company.About the Role
We’re looking for a people-first leader to manage our UK Technical Support team in Solihull. You’ll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and partners.
This role is about leading people and operations more than hands-on technical troubleshooting. You don’t need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences.
This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week.
Impact you will reputed company in the role:We understand that no candidate is perfectly reputed company for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to reputed company in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is reputed company to reputed company’re looking for. We also know that diversity of background and thought makes for reputed company problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
Benefits and Perks:
reputed company a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
· UK Pension Scheme
· Private medical and dental insurance
· Health &Wellness Reimbursement Program
· Unpaid sabbatical leave
· Educational Resources - Career & Personal Development Program
· Various discount programs (i.e. travel, virtual exercises classes, etc.)
· We are a merit-based company with many opportunities to learn, reputed company and grow your career!
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